Frequently Asked Questions
Everything you need to know about our timeless pieces and services.
What materials are used in Foreverings Jewelry?
We use high-quality materials including 14k and 18k gold, sterling silver, and ethically sourced gemstones to ensure your jewelry remains a lasting part of your collection.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that custom-engraved pieces are final sale and cannot be returned.
Do you offer a warranty on your jewelry?
Yes, every Foreverings piece comes with a one-year limited warranty covering manufacturing defects. This does not cover normal wear and tear or accidental damage.
How should I care for my jewelry?
To maintain brilliance, avoid contact with harsh chemicals, perfumes, and lotions. Clean your pieces gently with a soft cloth and store them in the provided pouch when not in use.
Can I track my order once it has shipped?
Absolutely. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.